Terry Scoggins
(ORNL)
13/05/2008, 11:00
ITIL and ISO20000 Experiences
Presentation
All core ORNL business systems now run on SAP so change control for the SAP application modules is critical to ensuring system and data integrity. Core applications such as Payroll, Accounts Payable, HR, Materials Management, and Accounting are now integrated within SAP and share the same database and application resources. Changes to any of these applications could adversely impact other...
Mark Dietrich
(LLNL)
13/05/2008, 13:30
Enterprise Architecture and IT Governance
Budgets are being slashed throughout the DOE complex. Labs are faced with reductions in IT support costs, which can lead to significant degradations in service delivery.
At LLNL, we are undertaking several restructuring and cost-reduction initiatives that will reduce the impact of cost reductions and not degrade services as severely. Some of these initiatives include centralized...
Dean Williams
(Sandia National Laboratories)
13/05/2008, 14:15
In August 2007, Sandia National Laboratories/CA changed its staffing model for desktop computing services from FTEs and Staff Augmentation (Staff Aug) to a Procurement Staff Aug contract. This move more closely aligned with the service model used at Sandia National Laboratories/NM. A description of the drivers and reasons for making this change, and the benefits and concerns of implementing...
Kevin Cooke
(IM-10),
Robert Gettings
(DOE OCIO),
Sue Dudek
(DOE OCIO)
13/05/2008, 15:30
Presentation
The Department of Energy spends approximately $2.2 billion annually on information technology. In the past, each Program Office, field office, site office, and major facility operating (M&O) contractor pursued their own software acquisitions, resulting in a fragmented set of contracts for the same products, services, and capabilities. In order to leverage the buying power of the entire DOE...